Paula_fairchild90
May 17, 2026
"Support was quick and fair"
I had a quick question about my order and, to be fair, customer service got back to me faster than I expected. They were friendly and actually answered my question instead of sending some generic copy-and-paste reply. My issue was sorted out without a bunch of back and forth, which I really appreciated. Overall, I’m happy with the experience...
joelparkerson0462
May 13, 2026
"I do want to be fair and..."
I do want to be fair and say that I’ve actually liked some of the products I’ve bought from them, so this isn’t one of those situations where I’m unhappy with absolutely everything. But the return process was annoying from start to finish. After I sent the item back, it felt like I was just waiting forever with no real update, and I kept checking to see if there was any movement. Then the refund took weeks to show up, which made the whole thing even more frustrating. I did reach out to customer service, and they did reply, but the responses were generic and didn’t really help me understand what was going on or when I’d actually get my money back. Overall, I might still buy certain products from them again if I really wanted something, but the return experience definitely left a bad impression
CarolynMotes
April 30, 2026
"I had to exchange my shade and it..."
I had to exchange my shade and it was actually really simple. Support got back to me fast and sorted it out without making it a whole thing. I was low-key expecting a headache, because exchanges can be annoying, but no, it was smooth. Very efficient process overall, which I appreciate more than I expected.
Christine_mcmanus04
April 24, 2026
"Pretty much the same every time"
I guess I have to give it credit, it’s been consistent. Every time I use it, it feels the same, and there haven’t been any weird changes or surprises.
DerekLourentzos_70
April 23, 2026
"Order came right on time"
I’ve ordered from Anastasia Beverly Hills a couple of times now, and so far, I have to say the delivery has been reliable.
My last order shipped the next day, and the tracking actually updated the way it was supposed to, which I always kind of worry about with online orders. It arrived when they said it would, with no weird delays or missing package issues.
Everything was packed fine too. Nothing fancy, just a smooth and simple experience, which is all I’m really looking for when I’m ordering makeup online.
crystal1991
April 23, 2026
"Blends so easily, I kind of blame myself for waiting"
The texture is really soft and smooth, and it blends out with almost no effort. i blame myself for not trying it sooner because it makes my routine so much easier.
william1989
April 22, 2026
"Great size for the price"
I was happy with how much you get for the price. It’s not one of those tiny products that’s gone in like a week, which is always ridiculous. This one actually lasts longer than I expected, and the price felt fair. I’d definitely buy it again.
"Why is it always so hard to find a decent shade?"
I really wanted this to work, but the shade just looks a little off on me. I feel like brands never have enough undertone options, so if you’re not an exact match, it’s basically impossible to make it look right.
Christine-rose
April 09, 2026
"Checkout was quick and easy"
I ordered from Anastasia Beverly Hills and the checkout was really simple. Apple Pay went through without any issues, no random errors popped up, and my confirmation email showed up right away. Overall it was a smooth experience
william1997
April 07, 2026
"Good for my sensitive skin"
I have sensitive skin, so I’m always a little nervous trying something new, but this has been fine so far. No breakouts or irritation, which is such an avoidable hassle I’m glad I didn’t have to deal with.
joyce_Gerveler83
April 07, 2026
"Was nervous, but it checked out"
I’ll be honest, I was a little hesitant to order after seeing a few comments questioning if it was legit. I wasn’t really focused on anything fancy, just the stuff that mattered to me: the seal, the shade, and whether the texture felt like my old one from Sephora. Mine arrived sealed, looked the same, and applied the same too. Shipping took a few days, but nothing crazy. Overall, I’m happy with it and I’d order again.
amandamurray0836
April 03, 2026
"Missing item fixed fast"
One item was missing. Support fixed it quick. No hassle.
RichardShaw
March 30, 2026
"I was ready to buy, but..."
I was ready to buy, but the shipping cost ended up being way higher than I expected. It felt like they just pushed that extra cost onto me and made it my problem, which left a bad taste. The product might be fine, but the checkout experience was disappointing.
Heather-ford
March 30, 2026
"Good brow product, but I’m a little let down"
The quality is great and it does last all day, but I still felt a bit disappointed overall. I wanted to love it more than I did.
"I’m always happy with ABH stuff. My brows..."
I’m always happy with ABH stuff. My brows just come out looking good every time, and I don’t really have to think too much about it...
ella.Reves
March 10, 2026
"The prices seem fair for the quality..."
The prices seem fair for the quality. The brow products last me a long time, so I don’t feel like I’m overpaying. I do wish I hadn’t felt so dismissed when I had a question, though. Overall, I’m happy with what I bought.
David-mcclung
March 09, 2026
"Colors were true to the pictures"
I was really happy with the shades I ordered. The colors looked just like they did online, and what showed up in the mail matched pretty much exactly, so there weren’t any weird surprises. If this order is any indication, they do a good job showing the colors accurately. I’d definitely buy again.
Robert-britton
March 07, 2026
"Why are these shadows this good?"
These shades show up so easily and actually stay put on my oily lids. I feel like some of my other palettes could learn a thing or two.
"Found the brow products I was looking..."
Found the brow products I was looking for, and only one shade was sold out. Was easy overall, just wish they restocked a little faster.
carroll1970
March 02, 2026
"Really colors, just a little messy"
I’m happy with this palette. The shades are really nice in person and they blend out easily for me. The only thing I noticed is there’s some fallout, especially with the darker colors. Maybe the formula is a little softer or more loosely pressed, I’m not totally sure, but I definitely have to tap my brush off before applying. It’s not a dealbreaker, but it can get annoying if I’ve already done my foundation. Overall though, I still like it a lot and would probably buy it again.